APPARATUS AND METHOD FOR TRANSACTION ANALYSIS USING NAMED ENTITY

摘要

A device and a method for analyzing a dialog with NE(Named Entity) recognition are provided to correct an error of an NE with the dialog during the dialog with a user, and solve an ambiguity problem or a new vocabulary through the dialog by performing diverse dialogs with utilization of the NE. An input part(10) inputs a text, which is a speech recognition result, or receives characters from a user. An intention analyzer(20) analyzes a user intention from the inputted text. An NE recognizer(30) checks over whether the inputted text includes a thing to be recognized by the NE. A dialog manager(40) manages the user dialog for the inputted dialog checked in the NE recognizer. A dialog output generator(50) generates an answer according to the user intention. An output part(60) outputs a result of the dialog output generator to the user.