发明名称 APPARATUS, METHOD, AND COMPUTER PROGRAM PRODUCT FOR GEOGRAPHIC CALL CENTER STATUS AND SECURITY
摘要 An apparatus, method, system, and computer program product are provided for producing a geographical mapping of the status, activity, security, work-force, and other information of call centers. The systems and methods may receive call center data and call data, generate a geographical data, and display at least a portion of the geographical data.
申请公布号 US2009154685(A1) 申请公布日期 2009.06.18
申请号 US20070954764 申请日期 2007.12.12
申请人 VERIZON SERVICES CORP.;VERIZON CORPORATE SERVICES GROUP, INC. 发明人 MCCONNELL JAMES T.;MILLER, IV CHARLES V.;BARRETT ROY D.
分类号 H04M3/00 主分类号 H04M3/00
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