| 发明名称 |
Methods and systems for call management with user intervention |
| 摘要 |
Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response. |
| 申请公布号 |
US9392120(B2) |
申请公布日期 |
2016.07.12 |
| 申请号 |
US201414324873 |
申请日期 |
2014.07.07 |
| 申请人 |
Verizon Patent and Licensing Inc. |
发明人 |
Chingon Robert A.;Brennan Stephen P.;Helbling Christopher L.;Kunuturi Nagendra;Penumatsa Ravi;Rajagopalan Mahesh;Reding Craig L.;Reformato John R.;Wurster John H.;Chakraverty Sandeep;Pinto Byron M. |
| 分类号 |
H04M3/54;H04W4/02;H04M3/436;H04M7/00;H04M3/42 |
主分类号 |
H04M3/54 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A method comprising:
receiving, by a server and from a network call controller, information associated with a call to a user; sending, by the server, a notification to a device of the user after receiving the information associated with the call; receiving, by the server and as a response to the notification, information regarding a selection of an option for managing the call by the user,
the option including sending the call to another device that is different from the device; and instructing, by the server, the network call controller to connect the call based on the selection of the option. |
| 地址 |
Basking Ridge NJ US |
