摘要 |
A facsimile device and a maintenance and control method thereof are disclosed, which enable a reduction in time load and economic load incurred by users and a maintenance and control station with respect to maintenance and control of the facsimile device. The facsimile device includes a trouble type determining circuit for determining, when trouble occurs, whether or not the type of trouble can be handled by the users. A control circuit controls a sending/receiving circuit so that, when the trouble type determining circuit determines that the trouble cannot be handled by the users, the trouble information is sent to a facsimile unit of the maintenance and control station. Therefore, even when trouble occurs that cannot be handled by the user, the trouble can easily be quickly dealt with, resulting in a reduction in time load and economic load on the user and the maintenance and control station with respect to the maintenance and control of the facsimile device. |