ENHANCED REAL-TIME MESSAGING

摘要

A system includes a gateway that is configured to receive a message from a source for transmission to a destination and multiple communication channels on which to transmit the message to the destination, where the communication channels include different types of communication channels. The system includes a decision engine that is operably coupled to the gateway and the communication channels. The decision engine is configured to select a first communication channel from the communication channels to route the message for transmission to the destination. The decision engine is configured to select a second communication channel from the communication channels to route the message for transmission to the destination in response to a period of time expiring without receiving an acknowledgement from the destination via the first communication channel, where the second communication channel is a different type of communication channel than the first communication channel.

主权项

1. A system, comprising:
a gateway that is configured to receive a message from a source for transmission to a destination; a plurality of communication channels on which to transmit the message to the destination, wherein the plurality of communication channels include different types of communication channels; and a decision engine that is operably coupled to the gateway and the plurality of communication channels, wherein the decision engine is configured to:
select a first communication channel from the plurality of communication channels to route the message for transmission to the destination, andselect a second communication channel from the plurality of communication channels to route the message for transmission to the destination in response to a period of time expiring without receiving an acknowledgement from the destination via the first communication channel,wherein the second communication channel is a different type of communication channel than the first communication channel.