SYSTEM AND METHOD FOR PROVIDING AN INTELLIGENT REMINDER FOR COMMENCING A LIVE COMMUNICATIONS SESSION

摘要

A method and system for providing an intelligent reminder by a device after a failed call. The system detects that a call was commenced but not connected with a called party. The system creates an intelligent reminder and, when it is triggered, generates an alert via a user device. An intelligent reminder is triggered when the system identifies that a trigger condition for the intelligent reminder has been met. The alert includes an option to commence a call with the called party. A user may quickly and easily commence a call with the called party via the option included in the alert.

主权项

1. A non-transitory computer-readable storage medium containing instructions for performing a method of initiating a call with a called party, the method comprising:
receiving from a user a request to establish a call with a called party; commencing establishing a first call with the called party; determining that the first call with the called party has failed to connect with the called party; displaying, via a display device, an option to create an intelligent reminder for commencing another call with the called party; receiving from the user a selection of the option to create an intelligent reminder for commencing another call with the called party; identifying a trigger condition for the intelligent reminder;
wherein the trigger condition includes a criterion for generating an alert associated with the intelligent reminder; causing the trigger condition to be associated with the intelligent reminder; determining that the criterion for generating the alert has been met; generating the alert associated with the intelligent reminder,
wherein the alert includes an option to commence establishing a call with the called party; receiving from the user a selection of the option to commence establishing a call with the called party; and commencing establishing a second call with the called party.