| 发明名称 | Managing voicemail systems | ||
| 摘要 | Methods, systems, and computer-readable and executable instructions for managing a voicemail system are described herein. One method for managing a voicemail system includes receiving a call log from a voicemail box subscribed to a voicemail management system, identifying metadata associated with the call log from the voicemail box, identifying one or more criteria within the metadata based on a request for a report, and generating a report using the one or more criteria within the metadata associated with the call log from the voicemail box to manage the voicemail system. | ||
| 申请公布号 | US9350868(B1) | 申请公布日期 | 2016.05.24 |
| 申请号 | US201414206357 | 申请日期 | 2014.03.12 |
| 申请人 | United Services Automobile Association (USAA) | 发明人 | McChesney Gregory;Northington Anthony;Wu Sharron E.;Edwards Joey |
| 分类号 | H04M1/64;H04M3/533 | 主分类号 | H04M1/64 |
| 代理机构 | Fish & Richardson P.C. | 代理人 | Fish & Richardson P.C. |
| 主权项 | 1. A computer implemented method for managing a voicemail system, comprising: receiving a call log from a voicemail box subscribed to a voicemail management system; identifying metadata associated with the call log from the voicemail box, wherein identifying the metadata includes identifying an amount of time taken by a user to act with respect to one or more voicemail messages on the voicemail box; identifying one or more criteria within the metadata based on a request for a report; and generating the report using the one or more criteria within the metadata associated with the call log from the voicemail box to manage the voicemail system. | ||
| 地址 | San Antonio TX US | ||