发明名称 Goal-Based Connection Management Between Parties
摘要 A monitoring computer system receives a message, from a first party, which identifies a goal of the first party. The monitoring computer system receives an identity of a second party that has been selected by the first party to assist the first party in achieving the identified goal of the first party. An electronic communication connection is created for electronic communications between the first party and the second party, wherein the electronic communications are related to accomplishing the goal of the first party. The electronic communications between the first party and the second party are monitored by executing message analytics to determine a status of the goal of the first party. In response to determining that the goal of the first party has reached a predefined status, a predefined action that has been associated with the predefined status of the goal is executed.
申请公布号 US2016164928(A1) 申请公布日期 2016.06.09
申请号 US201414560051 申请日期 2014.12.04
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 Bastide Paul R.;Broomhall Matthew E.;Loredo Robert E.;Schultz Dale M.
分类号 H04L29/06;H04L29/08;H04L12/58 主分类号 H04L29/06
代理机构 代理人
主权项 1. A computer-implemented method for managing electronic communication connections, the computer-implemented method comprising: receiving, by a monitoring computer system, a message from a first party, wherein the message identifies a goal of the first party; receiving, by the monitoring computer system, an identity of a second party that has been selected by the first party to assist the first party in achieving the identified goal of the first party; creating, by the monitoring computer system, an electronic communication connection for electronic communications between the first party and the second party, wherein the electronic communications are related to accomplishing the goal of the first party; monitoring, by the monitoring computer system, the electronic communications between the first party and the second party, wherein said monitoring executes message analytics to determine a status of the goal of the first party; and in response to determining that the goal of the first party has reached a predefined status, executing, by the monitoring computer system, a predefined action that has been associated with the predefined status of the goal.
地址 Armonk NY US