Voicemail Sentiment Detection and Notification

摘要

A computer-implemented method for managing voicemails includes receiving, at an intermediate server communicatively coupled to a mobile phone associated with a first phone number corresponding to a first contact group and a second phone number corresponding to a second contact group, a voicemail from a caller calling one of the first phone number and the second phone number. The sentiment of the voicemail can be identified using a method based on the number called. The voicemail and identified sentiment can be forwarded to the mobile device, and the mobile device can display an indication of the voicemail and the identified sentiment, for instance in a voicemail feed.

主权项

1. A computer-implemented method for managing voicemail, comprising:
receiving, at an intermediate server communicatively coupled to a mobile phone associated with a first phone number corresponding to a first contact group and a second phone number corresponding to a second contact group, a voicemail message from a caller, the caller calling one of the first phone number or the second phone number; in response to receiving the voicemail, identifying, by the intermediate server, a sentiment of the voicemail based on the phone number called by the caller; providing, by the intermediate server, an indication of the received voicemail and an indication of the identified sentiment to the mobile phone, the mobile phone configured to display the indication of the received voicemail in conjunction with the indication of the identified sentiment; and in response to a request for the received voicemail from the mobile phone, providing, by the intermediate server, audio data of the received voicemail to the mobile phone.