Two-way data sharing between disparate data stores

摘要

A system for data sharing. The system comprises a ticket management application comprising a link to an asset bridging data structure, where the asset bridging data structure is stored in an asset data store, a ticket data store coupled to the ticket management application and comprising data structures associated with tickets and data structures associated with a current view of asset information stored in the asset data store, an asset management application for managing information about assets, where the asset management application is separate from the ticket management application, the asset data store comprising the asset bridging data structure, a mirrored asset bridging data structure, and data structures comprising asset information, a script that copies changes in the asset bridging data structure to the mirrored asset bridging data structure, and a script that writes attributes in the mirrored bridging data structure into the plurality of data structures comprising asset information.

主权项

1. A system for data sharing, comprising:
a computer system comprising a ticket management application for managing ticket information associated with tickets related to an enterprise business workflow, wherein the ticket management application comprises a link to an asset bridging data structure, and wherein the asset bridging data structure is stored in an asset data store; a ticket data store coupled to the ticket management application and comprising a ticket bridging data structure, a mirrored ticket bridging data structure, and a plurality of ticket data structures; a ticket bridging data structure mirroring script that identifies changes in the ticket bridging data structure and copies those changes to the mirrored ticket bridging data structure; at least one mirrored ticket bridging data structure parsing script that parses entries in the mirrored ticket bridging data structure into a plurality of attributes of a ticket and writes these attributes into the plurality of ticket data structures; a computer system comprising an asset management application for managing asset information, wherein the asset information comprises a plurality of attributes associated with each asset, wherein the asset management application comprises a link to the ticket bridging data structure, and wherein the asset management application is separate and distinct from the ticket management application; the asset data store comprising the asset bridging data structure, a mirrored asset bridging data structure, and a plurality of asset data structures; an asset bridging data structure mirroring script that identifies changes in the asset bridging data structure and copies those changes to the mirrored asset bridging data structure; and at least one mirrored asset bridging data structure parsing script that parses entries in the mirrored asset bridging data structure into a plurality of attributes of an asset and writes these attributes into the plurality of asset data structures, wherein the ticket management application controls the asset bridging data structure in the asset data store and the mirrored ticket bridging data structure in the ticket data store and shares the ticket information from the ticket data store that is at least partially associated with the asset information to the asset management application by writing into the asset bridging data structure of the asset data store based on the link to the asset bridging data structure, and wherein the asset management application controls the ticket bridging data structure in the ticket data store and the mirrored asset bridging data structure in the asset data store and shares the asset information from the asset data store that is at least partially associated with the ticket information to the ticket management application by writing into the ticket bridging data structure of the ticket data store based on the link to the ticket bridging data structure.