Network based anonymous question and answer system

摘要

A computer network based question and answer method and apparatus comprising providing a question from a human user and human user contact information to a computer control system, via the control system removing information from the question identifying the human user but retaining the human user contact information cross-indexed with the question, delivering the question with information removed to a human expert, receiving from the human expert via the control system an answer to the question, and sending the answer to the human user via the human user contact information.