摘要 |
<p>A method is disclosed for telecommunication call routing that facilitates person-to-person and person-to-machine information exchange transactions by means of telephone circuits (30). The method provides convenient, round-the-clock access to callers with convenient control by the called party. By placing a single telephone call to a special telephone number that invokes the disclosed process, termed the Process Trigger Identifier or PTID, a caller can talk directly with the Owner assigned the PTID anywhere that Owner has access to telephone whether at work, at home, in the car, or travelling. Alternatively, a caller can leave a voice (45), facsimile (46), paging, or electronic mail message (47) for the PTID Owner again by placing a call to the PTID of the Owner. A caller is able to accomplish this communication of information with the PTID Owner without need for third-party human intervention such as is typically provided by a secretary or receptionist. The PTID Owner controls what alternatives are available to callers and can conveniently modify these alternatives. The method permits the introduction of voice and data integrated information services to current telephone subscribers while using conventional customer premises terminal device equipment (i.e, telephones (31), modems (33), and facsimile units (32)), and by encompassing providers of information services within its framework. The process can function equally well in customer premises terminal equipment, customer premises switching equipment (26), and central equipment office switching equipment (30).</p> |