发明名称 Method and apparatus for multiple tiered matching of natural language queries to positions in a text corpus
摘要 A multi-tiered system for responding to natural language queries is using disclosed. The query resolution system returns zero or more links to content that is relevant to the users query. The present invention for query resolution combines two or more types of natural language query resolution methods, where the knowledge base for each of the methods comes from a single knowledge specification. The various different natural language query resolution methods differ fundamentally in how they match the user query to the web site content. The results of the resolution methods are ranked and all, some, or none of the results of each system may be displayed.
申请公布号 US6560590(B1) 申请公布日期 2003.05.06
申请号 US20000503983 申请日期 2000.02.14
申请人 KANA SOFTWARE, INC. 发明人 SHWE MICHAEL;O'NEILL BRIAN
分类号 G06F17/30;(IPC1-7):G06N7/00 主分类号 G06F17/30
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