摘要 |
<p>PURPOSE:To prevent unnecessary line holding and to improve the preciseness of transmission/reception of information, by informing the generation of a trouble in a center apparatus of a voice response information processing system to subscribers in calling. CONSTITUTION:When a ''line connection command ON/OFF'' sent from an information processor 1 is to be repeated by a line controlling device 3, the command is delayed during a fixed period. During the delay time, the line controlling device 3 checks the existence of troubles in the information processor 1 and a voice processor 2 through a control signal line 8. When a trouble is detected, the line controlling device 3 holds 8 ''line connection command OFF'' and sends a ''line connection command ON'' to a network controlling device 5. In said status, the line controlling device 3 sends a regeneration starting signal to a recording/reproducing device 4, which reproduces a voice for the information of the trouble after receiving the starting signal. The line controlling device 3 separates a line 6 from the voice processor 2 to connect the voice processor 2 to a voice output line 11. When a previously set up trouble is informed, the recording/reproducing device 4 stops operation automatically.</p> |