| 主权项 |
1. An event responsive support device that supports a response to an event occurring in a monitoring target device, the device comprising:
a support information storage unit configured to store support information including information to specify log information and a responding method to an event associated with the log information; a history information storage unit configured to store, in association with each of the support information, history information including history of the responding method of the support information that has been output and complementary information with respect to the responding method of the support information in the history; a monitoring unit configured to monitor log information of the monitoring target device; and an output unit configured to specify support information associated with the log information of the monitoring target device received by the monitoring unit, from the support information storage unit and acquire the responding method from the specified support information, specify history information, associated with the specified support information, from the history information storage unit and acquire the complementary information from the specified history information, and output the acquired responding method and complementary information. |
