Crowd-Based Model for Identifying Nonconsecutive Executions of a Business Process

摘要

Described herein are systems, methods, and computer programs that may be utilized to identify nonconsecutive executions of a Business Process (BP) utilizing a crowd-based model of the BP. In one embodiment, a BP model trainer module generates the crowd-based model of the BP based on sequences of steps corresponding to nonconsecutive executions of the BP, which are associated with at least first and second organizations. In one embodiment, the crowd-based model is utilized to identify nonconsecutive executions of the BP. A sequence parser module receives one or more streams of steps performed during interactions with an instance of the software system, which belongs to another organization, and to select, from among the one or more streams, candidate sequences of steps. Additionally, a BP-identifier module utilizes the crowd-based model to identify, from among the candidate sequences, a sequence of steps that corresponds to a nonconsecutive execution of the BP.

主权项

1. A system configured to generate a model useful for identifying nonconsecutive executions of a business process (BP), comprising:
memory configured to store computer executable modules; and one or more processors configured to execute the computer executable modules; the computer executable modules comprising: a positive example collector module configured to select, from among streams of steps performed during interactions with instances of one or more software systems, a positive set comprising sequences comprising steps involved in executions of the BP; wherein at least some of the sequences correspond to nonconsecutive executions of the BP; wherein a sequence corresponding to a nonconsecutive execution of the BP comprises at least first and second steps from a stream that also comprises a third step, which is not involved in an execution of the BP, and which is performed after the first step is performed and before the second step is performed; and wherein the sequences comprise first and second sequences corresponding to executions of the BP associated with first and second organizations, respectively; a negative example collector module configured to select a negative set comprising additional sequences of steps that do not correspond to executions of the BP; and a BP model trainer module configured to generate the model of the BP based on the positive set and the negative set, and to provide the model for use by a system that identifies executions of the BP.