SYSTEMS MONITORING IN CASE OF LOST NETWORK CONNECTION IN SaaS MODEL

摘要

A method is provided for monitoring computing devices by a monitoring server, where the computing devices send status messages to the monitoring server via a network communication link. The method includes receiving a first alert message at a monitoring console if a condition is detected by the monitoring server that is defined in an alert definition, and communicating the alert definition to an alert cache system. Based on the network failing, sending the status messages from the computing devices to the alert cache system, storing the status messages in the alert cache system until the network is back online, sending a second alert message from the alert cache system to the monitoring console, and sending the stored status messages to the monitoring server after the network communication link is back online.

主权项

1. A method for monitoring computing devices by a monitoring server, the method comprising:
receiving a first alert message at a monitoring console if a condition is detected by the monitoring server, wherein the condition is defined in an alert definition, and wherein monitored computing devices are adapted for sending status messages to the monitoring server via a network communication link, and the monitored computing devices reside at a first geographical location and the monitoring server resides at a second geographical location; communicating the alert definition to an alert cache system which is part of the computing devices; and based on the network communication link between the computing devices and the monitoring server failing, performing the following:
sending the status messages from the computing devices, instead of to the monitoring server via the network communication link, to the alert cache system;storing the status messages in the alert cache system until the network communication link is back online;sending a second alert message from the alert cache system to the monitoring console if a condition is detected by the alert cache system that is based on the communicated alert definition from the monitoring server to the alert cache system; andsending the stored status messages to the monitoring server after the network communication link is back online.