System and method for the automatic distribution of inmate phone recordings

摘要

A method of automatically distributing phone call recordings to interested parties generally includes associating one or more forwarding criteria with each of one or more interested parties, establishing a phone call from a calling party to a destination number through an institutional phone system, recording the phone call, and, if the phone call satisfies one or more forwarding criteria associated with one or more interested parties, automatically distributing the recording of the phone call to the at least one interested party associated with the satisfied one or more forwarding criteria. Distribution may be by e-mail, by uploading the recording to a website that interested parties (and preferably only interested parties) can access, by queuing the recordings for export to physical media, and/or through a voice mail system. Calls may be selected for distribution based on the caller, the called party, conversation content, call time, or any other suitable criteria.

主权项

1. A method of automatically distributing a recording of a phone call to an interested party, the phone call being placed by a calling party through an institutional phone system to a destination number, the method comprising:
associating forwarding criteria with the interested party, comprising:
establishing a data record including at least contact information for the interested party and the forwarding criteria; andstoring the data record in a recipients database, wherein the data record further includes a delivery criteria for the interested party; establishing the phone call from the calling party to the destination number through the institutional phone system; recording the phone call; determine that the phone call satisfies the forwarding criteria associated with the interested party; setting a data flag in response to the recording of the phone call being complete; and automatically distributing the recording of the phone call in response to the data flag, to the interested party associated with the satisfied forwarding criteria, comprising:
based on the delivery criteria, exporting the recording of the phone call to one or more physical media, comprising:
placing the recording of the phone call in an export queue; andexporting the recording of the phone call to one or more physical media from the export queue on a scheduled basis; and providing the interested party with access to the one or more physical media.