发明名称 REMOTE VIDEO CONFERENCING SYSTEM
摘要 Embodiments of the invention are directed to a system, method, and computer program product to check-in for a specialist session. The system typically including a memory, a processor and a module configured to receive an indication that a customer has an appointment scheduled to participate in a specialist session at a business location; determine that a mobile device in possession of the customer is located within a geographic area defined by the business location and encompasses the business location; and in response to determining that the mobile device is located within the geographic area defined by the business location, place the customer in a queue associated with the specialist session.
申请公布号 US2016104122(A1) 申请公布日期 2016.04.14
申请号 US201414512136 申请日期 2014.10.10
申请人 BANK OF AMERICA CORPORATION 发明人 Mande Christian Michael;Johnson Tyler;Dent Nathan;Grimsley James Robert;Gill Sara;Crist Kristy M.
分类号 G06Q10/10;H04N7/15;H04W4/02 主分类号 G06Q10/10
代理机构 代理人
主权项 1. A system to enable a customer to check-in for a specialist session, the system comprising: at least one memory device having computer readable program code store thereon; and at least one processing device operatively coupled to the at least one memory device, wherein the at least one processing device is configured to execute the computer readable program code to: receive an indication that a customer has an appointment scheduled to participate in a specialist session at a business location;determine that a mobile device in possession of the customer is located within an area defined by the business location and is associated with the business location; andplace the customer in a queue associated with the specialist session in response to determining that the mobile device is located within the area defined by the business location.
地址 CHARLOTTE NC US