DISPATCH SYSTEM AND METHOD OF DISPATCHING VEHICLES

摘要

Provided are a fully automated dispatch system and method of dispatching vehicles that requires no direct communication between a dispatch person and the driver or passenger.

主权项

1. A method of dispatching vehicles for hire comprising:
providing a system comprising at least one cloud-based server comprising a non-volatile memory; logging onto the system by a booker; entering passenger information into the non-volatile memory by the booker; entering a pickup location and a drop-off location into the system by the booker; searching for a vehicle in the system by the booker; selecting a vehicle by the booker; determining by the system a best driver for a passenger; logging onto the system by the driver; entering driver information into a database stored in the non-volatile memory;automatically validating driver information by the system, and if the driver's information is validated, providing logon information for a driver app to the driver;
running the driver app by the driver on a driver user interface device; automatically validating passenger information by the system, and if the passengers information is validated, providing logon information for a passenger app to the passenger; running the passenger app by the passenger on a passenger personal user interface device; validating by the system that the passenger app is running on the passenger user interface device; validating by the system that the driver app is running on the driver user interface device; determining by the system at least one route for the driver between the pickup location and drop-off location, and providing the at least one route to the driver app for the driver to view on the driver user interface device; picking up the passenger at the pickup location by the driver; determining proximity of the passenger to the driver by the system;43 confirming by the system that the driver and passenger are in the same location during a ride; using a function on the driver user interface device by the driver that meets hands-free requirements to communicate with the system to enter information to the system during driving of the passenger by the driver; and confirming by the system that the driver and the passenger are not in same location after the driver leaves the passenger at the drop-off location.