| 摘要 |
Systems and methods for providing automated computer support are described herein. One described method includes receiving a plurality of snapshots from a plurality of computers, storing the plurality of snapshots in a data store, and creating an adaptive reference model based at least in part on the plurality of snapshots. The described method also includes comparing at least one of the plurality of snapshots to the adaptive reference model, and identifying at least one anomaly based on the comparison.
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