SYSTEMS AND ARRANGEMENTS FOR COMMUNICATING WITH AN AUTOMATED INTERACTIVE TELECOMMUNICATIONS SERVICE SYSTEM

摘要

In one embodiment a method for accessing and interacting with an interactive telecommunications service system is disclosed. The method can include activating a programming mode, entering a plurality of keystrokes to create a keyed sequence where the keyed sequence can include a telephone number and a menu response sequence. The menu response sequence can control the menu driven portion of the telecom service system after the device is connected via a telecommunications network. The keyed sequence can include delays between each of the plurality of keystrokes. The delays can be recorded and a session identifier can also be recorded. The keyed sequence can be associated with the delays and the session identifier in response to the activated programming mode. Access to the service and results from a service request can be automated by the disclosed arrangements.