Maintaining mobile device operations

摘要

Systems, methods, and computer program products are provided for synchronizing device settings at a mobile device with settings held at a database in a synchronization server. This settings exchange mechanism is further extended to provide versioning information used in an auto upgrade process, in which the synchronization server is configured to push updates to the mobile device. Additional systems, methods, and computer program products are provided for configuring logging preferences on the mobile device from a server, and further for silently retrieving logs generated on the mobile device to the server.

主权项

1. A server comprising:
a memory configured to store a system configuration database; a settings exchange object configured to:
push, from a synchronization server, an administrator modification made to the system configuration database to a client device, and wherein the settings exchange object is configured to set one or more parameters of a logging process at the client device,communicate settings changes originating from the client device to the synchronization server, andresolve conflicts between the settings changes originating from the client device and the administrator modification; an auto upgrade object configured to push an upgrade component to the client device; a trace and diagnostic object configured to receive a request to retrieve a log of the client device and to pull the log from the client device without informing a user of the client device, wherein the log is generated by the logging process on the client device according to the one or more parameters; and one or more processors configured to process the settings exchange object, the auto upgrade object, and the trace and diagnostic object.