发明名称 Method and system for providing personalized network based marketing dialogues
摘要 Systems and methods for personalizing marketing dialogues are disclosed. Specifically, embodiments of the systems and methods presented may associate a variable to each event in a script. A variable may be associated with each event. A first instruction in the script may be operable to send a first communication to a user from a server via the network. A second instruction may be operable to according to the script based on the stored set of user information and the variable associated with the first event.
申请公布号 US9118615(B2) 申请公布日期 2015.08.25
申请号 US201213528152 申请日期 2012.06.20
申请人 Open Text S.A. 发明人 Reistad Brian;Snapper William D.;Payne Andrew C.;Campbell James
分类号 G06F15/16;H04L12/58;G06Q30/02 主分类号 G06F15/16
代理机构 Sprinkle IP Law Group 代理人 Sprinkle IP Law Group
主权项 1. A method for providing a personalized network based dialogue, comprising: storing a script associated with a campaign, the script specifying a plurality of events, and a set of user information for a user selected for the campaign in a computer coupled to a network, the computer comprising a processor and a memory storing a set of instructions for: associating a variable with a first event specified by the script; executing a first instruction according to the script, wherein the first instruction is executable to send a first communication to the user from a server via the network; assigning a value to the variable; determining a second instruction according to the script based on the stored set of user information and a value of the variable associated with the first event; and executing the second instruction to send a second communication to the user from the server.
地址 Luxembourg LU