| 摘要 |
The present invention relates to a method, an apparatus and a program product automatically performing a refund operation for an electronic miscellaneous document (EMD). Both a pricing engine and a form of payment (FOP) service may be accessed when performing a refund operation to determine the manner in which the refund should be applied to one or more FOP, based upon the amount of refund, and one or more refund policy rules selected by a travel provider. In addition, a status of an EMD may be accessed and used to automatically determine the refundability of the service or services associated with an EMD. By doing so, the required expertise, training and/or effort of the end user, and other work when performing an EMD refund operation often may be reduced. |
