INFORMATION PROCESSING SYSTEM, SERVICE PROVIDING SYSTEM, AND PROCESS RESULT RECORDING METHOD

摘要

An information processing system, which includes an electronic apparatus and a service providing system executing a process using e-mail based on a request from the electronic apparatus, includes a process reception part that receives the request, a mail transmission part that transmits the e-mail to which identification information uniquely identifying the request is added and in which the address of the service providing system is set as the return destination of the e-mail, a monitoring part that detects reception of the e-mail returned in response to the failure of the transmission of the e-mail, and identifies the request based on the identification information added to the returned e-mail, and a reporting part that reports the failure as the process result of the request to the process reception part. The process reception part records the failure as the process result of the request in response to the reported failure.

主权项

1. An information processing system including an electronic apparatus and a service providing system executing a process using electronic mail based on a request from the electronic apparatus, the information processing system comprising:
a process reception part configured to receive the request from the electronic apparatus; a mail transmission part configured to add identification information uniquely identifying the request from the electronic apparatus to the electronic mail, set an address of the service providing system as a return destination of the electronic mail to which the identification information is added, and transmit the electronic mail in which the address is set; a monitoring part configured to detect reception of the electronic mail returned in response to failure of the transmission of the electronic mail, and to identify the request from the electronic apparatus based on the identification information added to the returned electronic mail; and a reporting part configured to report the failure as a process result of the request to the process reception part, wherein the process reception part is configured to record the failure as the process result of the request in response to the reported failure.