| 发明名称 |
CORE SERVICES PLATFORM FOR WIRELESS VOICE, DATA AND MESSAGING NETWORK SERVICES |
| 摘要 |
A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved. |
| 申请公布号 |
US2015092568(A1) |
申请公布日期 |
2015.04.02 |
| 申请号 |
US201414567950 |
申请日期 |
2014.12.11 |
| 申请人 |
Jasper Technologies, Inc. |
发明人 |
Poon Terrence;Kumar Suparna;Sheshadri Sunil P.;Keller Carl;Gupta Amit;Potter Scott;Govan Curtis;Namie Macario;Lacy Paul;Mohammed Jahangir;Collins Daniel;Shah Gautam;Barkley Scott;McGwire Jack |
| 分类号 |
H04B17/00 |
主分类号 |
H04B17/00 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A system for managing wireless devices in a wireless network comprising:
a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to:
receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network;retrieve diagnostic information associated with the wireless device from the wireless network;retrieve diagnostic information associated with the wireless device from the wireless device;determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device;transmit the at least one solution; andreceive a confirmation that the problem has been resolved. |
| 地址 |
Mountain View CA US |
