| 发明名称 | System, method, and computer program for remotely managing a digital device | ||
| 摘要 | A system, method, and computer program for remotely managing a digital device is provided. One or more digital devices are monitored. At least one matter associated with the one or more digital devices is identified. A resolution to address the at least one matter is generated. The resolution is then distributed from a remote location. | ||
| 申请公布号 | US8990360(B2) | 申请公布日期 | 2015.03.24 |
| 申请号 | US200812070933 | 申请日期 | 2008.02.22 |
| 申请人 | Sonos, Inc. | 发明人 | Lang Jonathan;Fowler Chris |
| 分类号 | G06F15/16;G06F11/30;G06F9/445;G06F11/22 | 主分类号 | G06F15/16 |
| 代理机构 | Hanley, Flight and Zimmerman, LLC | 代理人 | Hanley, Flight and Zimmerman, LLC |
| 主权项 | 1. A method for remotely managing one or more digital media devices comprising: determining based on an event, by a management device from a remote location over a network, that (i) one or more digital media devices are operating as retail units in a demonstration mode and (ii) a dealer lock is enabled; based on the determination, monitoring automatically, by the management device, the one or more digital media devices; identifying, by the management device, at least one issue resulting from demonstration of the one or more digital media devices; generating, by the management device, a resolution to remotely address the at least one issue at the one or more retail locations; and distributing the resolution by the management device from the remote location to the one or more digital media devices. | ||
| 地址 | Santa Barbara CA US | ||