发明名称 Methods and systems for automated processing of fallout orders
摘要 A system and method may include receiving an order and an error identifier, indexing a database based on the error identifier to identify a rule identifier, and indexing the database based on the rule identifier to identify a rule. The system and method may further include applying the rule to modify the order to generate a modified order, and submitting the modified order for processing.
申请公布号 US8965858(B2) 申请公布日期 2015.02.24
申请号 US201313858299 申请日期 2013.04.08
申请人 Verizon Patent and Licensing Inc. 发明人 Sebastian Sachith
分类号 G06F7/00;G06F17/00;G06F17/30;G06Q30/06 主分类号 G06F7/00
代理机构 代理人
主权项 1. A method comprising: receiving an order and a first error identifier identifying a first error regarding the order; searching an indexed error description table of a database based on the first error identifier to identify a first rule identifier; searching an indexed rules dictionary table of the database based on the first rule identifier to identify a first rule; applying the first rule to modify the order to generate a first modified order; submitting the first modified order for processing; receiving the first modified order and a second error identifier identifying a second error regarding the first modified order, different from the first error; automatically determining that the first error identifier and the second error identifier indicate different errors prior to submitting a second modified order for processing; searching the indexed error description table of the database based on the second error identifier to identify a second rule identifier in response to determining that the first error identifier and the second error identifier indicate different errors; searching the indexed rules dictionary table of the database based on the second rule identifier to identify a second rule; applying the second rule to modify the first modified order to generate the second modified order; and submitting the second modified order for processing.
地址 Basking Ridge NJ US