发明名称 |
Methods and systems for automated processing of fallout orders |
摘要 |
A system and method may include receiving an order and an error identifier, indexing a database based on the error identifier to identify a rule identifier, and indexing the database based on the rule identifier to identify a rule. The system and method may further include applying the rule to modify the order to generate a modified order, and submitting the modified order for processing. |
申请公布号 |
US8965858(B2) |
申请公布日期 |
2015.02.24 |
申请号 |
US201313858299 |
申请日期 |
2013.04.08 |
申请人 |
Verizon Patent and Licensing Inc. |
发明人 |
Sebastian Sachith |
分类号 |
G06F7/00;G06F17/00;G06F17/30;G06Q30/06 |
主分类号 |
G06F7/00 |
代理机构 |
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代理人 |
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主权项 |
1. A method comprising:
receiving an order and a first error identifier identifying a first error regarding the order; searching an indexed error description table of a database based on the first error identifier to identify a first rule identifier; searching an indexed rules dictionary table of the database based on the first rule identifier to identify a first rule; applying the first rule to modify the order to generate a first modified order; submitting the first modified order for processing; receiving the first modified order and a second error identifier identifying a second error regarding the first modified order, different from the first error; automatically determining that the first error identifier and the second error identifier indicate different errors prior to submitting a second modified order for processing; searching the indexed error description table of the database based on the second error identifier to identify a second rule identifier in response to determining that the first error identifier and the second error identifier indicate different errors; searching the indexed rules dictionary table of the database based on the second rule identifier to identify a second rule; applying the second rule to modify the first modified order to generate the second modified order; and submitting the second modified order for processing. |
地址 |
Basking Ridge NJ US |