| 发明名称 |
APPARATUS MANAGEMENT SYSTEM, ELECTRONIC APPARATUS, APPARATUS MANAGEMENT METHOD, AND COMPUTER READABLE RECORDING MEDIUM STORING AN APPARATUS MANAGEMENT PROGRAM |
| 摘要 |
An agent unit acquires apparatus status information from an electronic apparatus. A remote maintenance server receives and stores the apparatus status information transmitted from the agent unit. The agent unit (a) issues a response request of whether transmission of the apparatus status information is permitted or denied to a user of the electronic apparatus when a transmission request of the apparatus status information is detected, (b1) transmits a notification that indicates that transmission of the apparatus status information is denied to the remote maintenance server without transmitting the apparatus status information if a response to the response request is received and the received response indicates that transmission of the apparatus status information is denied, and (b2) transmits the apparatus status information if a response to the response request is received and the received response indicates that transmission of the apparatus status information is permitted. |
| 申请公布号 |
US2014355051(A1) |
申请公布日期 |
2014.12.04 |
| 申请号 |
US201414278365 |
申请日期 |
2014.05.15 |
| 申请人 |
KYOCERA Document Solutions Inc. |
发明人 |
Nakajima Koki;Yoshida Daisuke;Oku Toyoaki;Nakamura Takeshi;Arai Yoshihiko;Matsumoto Atsushi |
| 分类号 |
G06F3/12 |
主分类号 |
G06F3/12 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. An apparatus management system, comprising:
an electronic apparatus; an agent unit that acquires apparatus status information that indicates a status of the electronic apparatus from the electronic apparatus; and a remote maintenance server that receives and stores the apparatus status information transmitted from the agent unit; wherein the agent unit (a) issues a response request of whether transmission of the apparatus status information is permitted or denied to a user of the electronic apparatus when a transmission request of the apparatus status information is detected, (b1) transmits a notification that indicates that transmission of the apparatus status information is denied to the remote maintenance server without transmitting the apparatus status information if a response to the response request is received and the received response indicates that transmission of the apparatus status information is denied, and (b2) transmits the apparatus status information to the remote maintenance server if a response to the response request is received and the received response indicates that transmission of the apparatus status information is permitted. |
| 地址 |
Osaka JP |
