| 主权项 |
1. A method performed by a search engine to allow live interaction between an advertiser and a consumer in a networked environment, comprising:
using one or more processors to perform the steps of: receiving a search request submitted by a remote user; obtaining advertisement data relating to the search request, wherein the advertisement data includes the advertisement and the advertiser's contact information associated with at least one contact mechanism available to the advertiser; identifying at least one contact mechanism available to the remote user; identifying, by querying the remote user's first browser platform, contact mechanisms that are likely to become available to the remote user, including the remote user's preferred communication carrier; correlating the advertiser's contact information and the contact mechanisms that are likely to become available to the remote user to identify a first intersecting set of contact mechanisms between the identified contact mechanism available and likely to become available to the remote user and the at least one contact available to the advertiser; generating automatically, after correlating the advertisement data, call request links for each of the contact mechanisms of the intersecting set; providing live interaction icons associated with the call request links for the advertisement, wherein the icons are located proximate the advertisement, and wherein the icons are capable of providing an indication of the user's desire to obtain information regarding the advertisement; configuring the remote user interface and presenting the advertisement and each of the icons proximal to the advertisement on the remote user interface; allowing the remote user to select at least one of the icons; providing a first pop-up window of the remote user interface for the remote user to enter contact information associated with the remote user in response to presentation of the advertisement; determining, based on the advertiser's contact information, a call center to which a call request is to be sent upon the remote user selecting one of the icons; providing the advertiser or the advertiser's designated representative with the remote user's contact information; sending the call request to the advertiser upon the user selecting the one of the icons, wherein the call request comprises the user contact information and one or more advertisement identifiers for the advertiser to uniquely identify the advertisement, wherein the one or more advertisement identifiers are associated with one or more showings of the advertisement for tracking the efficiency of each showing of the advertisement; parsing the advertiser's contact information from the advertisement data; selecting a preferred contact mechanism from the intersecting set of contact mechanisms to best fit the advertisement data or remote user according to the tracked efficiency of each showing of the advertisement for future communication with the remote user; notifying the remote user periodically or continuously a live status of the call request after sending the call request, by displaying the live status on a second pop-up window of the remote user interface; and identifying dynamically, contact mechanisms that are likely to become available to the remote user, including the remote user's preferred communication carrier when the remote user moves to a second browser platform; and correlating, after the remote user moves to the second browser platform, the advertiser's contact information and the contact mechanisms that are likely to become available to the remote user to identify a second intersecting set of contact mechanisms between the identified contact mechanism available and likely to become available to the remote user and the at least one contact available to the advertiser. |
