发明名称 USER TERMINAL, OPERATOR SERVER, REMOTE SUPPORT METHOD AND USER TERMINAL PROGRAM
摘要 PROBLEM TO BE SOLVED: To provide a user terminal capable of simply performing mutual remote support between users with saved complicated labor such as user registration.SOLUTION: From a communication history, a mail exchange history and an SMS transmission history of a user terminal 150, the user terminal 150 for performing mutual remote support selects and accesses a user terminal 10 as a remote support target, to start the remote support for the user terminal 10. It is possible to view the set operation and the equipment state of communicably connected other equipment, not only the target user terminal 10 accessed by the user terminal 150.
申请公布号 JP2014175964(A) 申请公布日期 2014.09.22
申请号 JP20130048590 申请日期 2013.03.12
申请人 OPTIM CORP 发明人 SUGAYA SHUNJI
分类号 H04M11/00;G06F9/445;G06F13/00;G06Q50/10 主分类号 H04M11/00
代理机构 代理人
主权项
地址