摘要 |
PROBLEM TO BE SOLVED: To efficiently change allocation of call processing.SOLUTION: An information processing device 2 sequentially transmits call information DA, DB which is allocated to the information processing device 2 and is stored in the information processing device 2 to an information processing device 3, when reallocating the call processing to the information processing device 3. Each time transmission of a piece of call information is completed, the information processing device 2 transmits an instruction to change a distribution destination for a call processing request using the call information. A management device 1 changes a distribution destination for a call processing request using call information whose transmission is completed from the information processing device 2 to the information processing device 3, when receiving a change instruction. |