发明名称 System, method and computer program product for deriving commonalities among data entries
摘要 In accordance with embodiments, there are provided mechanisms and methods for deriving commonalities among data entries. These mechanisms and methods for deriving commonalities among data entries can identify characteristics that are known to be common to at least some data entries in addition to unknown characteristics that are common to data entries. The ability to identify common known and unknown characteristics among data entries may allow data entries to be grouped according to the identified common known and unknown characteristics.
申请公布号 US8799327(B2) 申请公布日期 2014.08.05
申请号 US201012958314 申请日期 2010.12.01
申请人 salesforce.com, inc. 发明人 Davis Mark Neil
分类号 G06F17/30;G06Q40/04 主分类号 G06F17/30
代理机构 Zilka-Kotab, PC 代理人 Zilka-Kotab, PC
主权项 1. A computer program product comprising a non-transitory computer readable storage medium storing therein executable instructions configured to implement a method, the method comprising: identifying from historical data detailing a plurality of customer interactions a plurality of successful sales, where each successful sale includes historical data indicating one or more customer interactions that resulted in the successful sale; for each successful sale, deriving customer tactical information associated with the one or more customer interactions for the successful sale; determining a count of a set of the successful sales that share common customer tactical information; comparing the determined count to a predefined threshold number; and when it is determined from the comparison that the determined count meets or exceeds the predefined threshold number, storing the common customer tactical information in a profile specific to the set of successful sales.
地址 San Francisco CA US