TRACKING INDUSTRIAL VEHICLE OPERATOR QUALITY

摘要

The overall quality of a workforce is analyzed, scored and presented using an analysis engine that performs a multi-domain analysis on enterprise data. The analysis engine presents key information about the performance of a workforce across a range of hardware devices so as to inform different users in their unique contexts and roles within a business organization as to workforce performance. The analysis engine associates a customizable performance profile with each workforce member. Each performance profile is comprised of a plurality of performance measures. Each performance measure in turn, represents a performance metric that measures some aspect of the job duties performed by the associated workforce member, e.g., an industrial vehicle operator. The scores are aggregated into an overall performance profile score. To compute the scores, data is considered across multiple domains, e.g., by collecting and analyzing data from industrial vehicle data systems, warehouse management systems, labor management systems, etc.