发明名称 |
System and method for digital telephone trouble reporting |
摘要 |
A system and method for telephone trouble reporting is provided. One aspect of the present invention is a context-sensitive graphical user interface (GUI). The GUI allows a user to select a trouble reporting option at various stages of a telephone call in a telephony-over-LAN system. Thus, a series of menus listing potential call difficulties are provided in the interface of the digital or IP phone or telephony-enabled computer to the user during the telephone call. Selecting one of the options allows the user to report the problem to the server or other central switch. |
申请公布号 |
EP1117232(B1) |
申请公布日期 |
2014.03.12 |
申请号 |
EP20010300181 |
申请日期 |
2001.01.10 |
申请人 |
UNIFY INC. |
发明人 |
SHAFFER, SHMUEL;BEYDA, WILLIAM J. |
分类号 |
H04M1/24;H04M1/247 |
主分类号 |
H04M1/24 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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