发明名称 One-touch platform for product registration and support
摘要 According to one embodiment, a request is received at a support center a request from a user for registering a product, where the request includes a machine-readable code that uniquely represents the product. In response to the request, the product is identified and product information is compiled based on the machine-readable code without requiring the user to specifically provide the product information. The product information of the identified product is stored in a user asset store associated with the user, where the product information stored in the user asset store is utilized subsequently for supporting identified product.
申请公布号 GB2503398(A) 申请公布日期 2013.12.25
申请号 GB20130018004 申请日期 2012.04.12
申请人 TELETECH HOLDINGS INC. 发明人 KENNETH D TUCHMAN;BRUCE A SHARPE;HENRY D TRUONG;ALAN B RAHN
分类号 G06Q10/02 主分类号 G06Q10/02
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