摘要 |
PROBLEM TO BE SOLVED: To make it more efficient to acquire and manage detailed information on delivery work of each delivery person which is needed after leaving a delivery center.SOLUTION: A terminal includes an operation analyzing unit analyzing movements of a delivery person based on voice information, acceleration information and position information acquired by a sensing part arranged on the terminal, and vehicle information from a vehicle used for delivery. By using work items estimated by the analyzed movements of the delivery person, delivery achievement data are generated. A delivery center has a delivery planning part making delivery schedule, a delivery schedule making/processing part making a delivery plan which is made base on the delivery schedule, and a delivery result analyzing/processing part analyzing a difference between the delivery achievement data received from the terminal and the delivery schedule. A delivery difference result made by the delivery result analyzing/processing part is reflected on the delivery schedule. |