发明名称 |
Adaptive diagnostics for automated teller machine(ATM) fault conditions |
摘要 |
Thus, methods and apparatus for providing adaptive diagnostics for ATM fault conditions are provided. Such methods and apparatus may include one or more computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method for diagnosing an electronic self-service device fault condition. The method may include receiving an input from a self-service device. The input may include information regarding a fault-related event. The method may also include assessing a plurality of system-level ramifications of the fault-related event. In response to the assessing, the method may further include determining continued viability of a plurality of ATM services. The method may also include electronically providing a notification of a list of remaining viable self-service device services. |
申请公布号 |
US8423465(B1) |
申请公布日期 |
2013.04.16 |
申请号 |
US20100726384 |
申请日期 |
2010.03.18 |
申请人 |
MCGRAW, IV WILLIAM H.;DENT NATHAN;VANNATTER TIMOTHY B.;BRYANT MATTHEW K.;BANK OF AMERICA CORPORATION |
发明人 |
MCGRAW, IV WILLIAM H.;DENT NATHAN;VANNATTER TIMOTHY B.;BRYANT MATTHEW K. |
分类号 |
G06Q40/00 |
主分类号 |
G06Q40/00 |
代理机构 |
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