| 摘要 |
A method of assisting a user, for use in an environment comprising: a user session, an external entity session and a forms engine for generating a form. The method comprises the steps of: registering with the user session, wherein a first session is established between the user session and the forms engine; receiving a request for assistance from a user; in response to receiving the request, de-registering with the user session, wherein the first session is un-established; registering with the external entity session, wherein a second session is established between the external entity session and the forms engine; receiving input from the external entity session; and populating the form with the received input. |
