Method of operating and configuring a telecommunication system; dispatcher software for identifying a client therein and telecommunication apparatus containing same

摘要

A telecommunications system has a plurality of mutually independent clients each having a plurality of terminal devices connecting to the telecommunication system and provided in groups. A client specific identification KID and a group specific identification ZID are assigned. A dispatcher number storage can serve to assign the KID and ZID from an E.164 incoming call for routing purposes and to determine whether calls will be executed internally or externally.