SYSTEM AND METHOD FOR COORDINATING RESOLUTION TASKS EXECUTED ON A MOBILE DEVICE AND SERVER

摘要

A system and methods for detecting an operational problem on a mobile device and automatically resolving the problem with a coordinated execution of repair tasks on the mobile device and on the plurality of servers communicatively connected to the mobile device providing for a complex solution to an operational problem. The system can archive a history of corrective actions and their outcome for later analysis and reporting.