发明名称 |
System, Method and Computer Program Product for Interactive Voice Notification and Product Registration |
摘要 |
An automated product registration system registers a product in response to an incoming telephone call. Outbound telephonic notifications are sent based on user responses during the product registration. The notification can be a product recall alert, information about a complementary product and/or new feature the user showed interest in, and/or an option to extend warranty coverage. The system can transfer the user to a live agent when the user requests more information.
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申请公布号 |
US2010086109(A1) |
申请公布日期 |
2010.04.08 |
申请号 |
US20090633720 |
申请日期 |
2009.12.08 |
申请人 |
AUDIOPOINT, INC. |
发明人 |
LICHOROWIC BRIAN;ZHANG XIA |
分类号 |
H04M11/00;H04M1/64;H04M3/42;H04M3/533;H04M3/537;H04M11/04 |
主分类号 |
H04M11/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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