摘要 |
An operation support system includes a progress information providing unit, an entry device, and an updating unit. The progress information providing unit stores progress information indicating to which operation stage an operation procedure has progressed and provides the progress information in response to a request made from an external device. The entry device includes an entry tool and a reading device. The entry tool makes an entry into a paper form associated with the operation procedure. When an entry is made into an entry field of the paper form using the entry tool, the reading device reads identification information presented in the entry field. The updating unit updates the progress information, which is stored in the progress information providing unit, based on an operation stage associated with the identification information, which is read from the entry field by the reading device.
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