摘要 |
Systems and methods used by automobile service centers to manage repair orders are disclosed. The repair order management system retrieves information pertaining to the processing of the repair orders from one or more service center databases. The retrieved information is processed by the system to generate one-line summaries for each repair order. The one-line repair order summaries are displayed on one or more screens of a secure web-based user interface. The displayed one-line repair order summaries are automatically updated to reflect updates to the repair orders. The one-line repair order summaries allow service personnel at the automobile service center to quickly obtain concise information on each repair order and thereby, expedite processing of repair orders.
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