发明名称 |
Account communication management |
摘要 |
The present invention relates to a method and system of managing communication with a set of accounts. The method includes the step of: allocating each account to a portfolio using a filter; selecting a communication strategy for each account using a set of rules for the portfolio; and managing communication with the account using the communication strategy. Historical information about the strategies used may be used in selecting a communication strategy for the account. |
申请公布号 |
US2009276343(A1) |
申请公布日期 |
2009.11.05 |
申请号 |
US20080149395 |
申请日期 |
2008.04.30 |
申请人 |
ADEPTRA LIMITED |
发明人 |
MCGIVERN TONY;VENEZIA LOU;RUSSELL JONATHAN;WILLIAMS PERCY;MACFARLANE DANIEL;EVANS NOEL;BRICHIERI-COLOMBI ANTHONY |
分类号 |
G06Q40/00 |
主分类号 |
G06Q40/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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