发明名称 ESTABLISHING AND RECOVERING CONTEXT RELATED TO AN ON-GOING SEQUENCE OF COMMUNICATIONS
摘要 Apparatus, methods, and computer program products are disclosed that teach methods for establishing context of a subsequent electronic real-time communication. One method detects a connection attempt that is initiated by an instigator-identifiable for a subsequent electronic real-time communication that is directed to a target-identifiable. The instigator-identifiable is associated with a first identification characteristic and the target-identifiable is associated with a second identification characteristic. This method subsequently retrieves a reminder reference that is responsive to the first identification characteristic and the second identification characteristic and presents the reminder reference to the target-identifiable. The method also establishes the subsequent electronic real-time communication between the instigator-identifiable and the target-identifiable. The disclosed technology also includes apparatus that perform the methods and program products that contain computer instructions that cause a computer to perform the methods when the computer executes the instructions.
申请公布号 US2009252314(A1) 申请公布日期 2009.10.08
申请号 US20080061009 申请日期 2008.04.02
申请人 INTUIT INC. 发明人 CASSANEGO DANTE;POWER MICHAEL J.;ZARMER CRAIG L.
分类号 H04M3/42;H04M11/00 主分类号 H04M3/42
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