发明名称 |
SYSTEM AND COMPUTER PROGRAM PRODUCT FOR PREDICTING CHURNERS IN A TELECOMMUNICATIONS NETWORK |
摘要 |
Data pertaining to interactions between a plurality of customers is obtained. A graph is formed, having a plurality of nodes representing the customers and a plurality of edges representing interactions between the customers. A sub-set of the customers are denoted as previously churned customers. A spreading activation model is applied to the graph to identify, based on the graph and the previously churned customers, the potential churning customers.
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申请公布号 |
US2009190729(A1) |
申请公布日期 |
2009.07.30 |
申请号 |
US20080020928 |
申请日期 |
2008.01.28 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
CHAKRABORTY DIPANJAN;DASGUPTA KOUSTUV;MUKHERJEA SOUGATA;NANAVATI AMIT A.;SINGH RAHUL;VISWANATHAN BALAJI |
分类号 |
H04M15/06 |
主分类号 |
H04M15/06 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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