发明名称 SYSTEM FOR ESTIMATING FINANCIAL TRANSACTION CUSTOMER SATISFACTION
摘要 A financial transaction customer satisfaction evaluation system is provided to serve a customer satisfaction evaluation about a specific staff. A customer information extracting means(200) extract extracts the estimated-targets customer information. An information receiving mean receives an employee information and customer satisfaction research information. A customer satisfaction evaluation mean(700,1000) produces a customer satisfaction evaluation information by analyzing the research result information. An incentive offering means provides incentive to the store where a staff who has the highest ranking works.
申请公布号 KR20080105012(A) 申请公布日期 2008.12.03
申请号 KR20080105562 申请日期 2008.10.27
申请人 SHINHAN BANK 发明人 KO, WOON KI;JEE, YOUNG MIN
分类号 G06Q40/02 主分类号 G06Q40/02
代理机构 代理人
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