摘要 |
A rewards program has been developed that increases incremental spend by a consumer while maximizing the profits to a transactional account company. In an embodiment, a predicted spend of a given consumer over a given time period is calculated. A spend threshold for the consumer is set based on the predicted spend over the given time period. An incremental spend reward offer is then customized for the consumer, where the offer maximizes profits resulting from the offer based on a calculation of consumer profits derived from campaign group responses. The customization may involve, for example, simulating a response of the given consumer to an offer having various combinations of incentive variables, with the customized offer including the combination of incentive variables that maximizes profits resulting from the offer in the simulation. The consumer is rewarded for spend above the spend threshold during the given time period. |
申请人 |
AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY,INC.;CHANG, LULINYU, LAURA;CHANG, SHEN, Y.;VARADACHARY, VENKAT |
发明人 |
CHANG, LULINYU, LAURA;CHANG, SHEN, Y.;VARADACHARY, VENKAT |